FAQ's

ORDER DETAILS

1 How can I place an order?

You can place an order directly through our website. Browse your favorite products, add them to your cart and proceed to checkout.

2 Do I need to create an account to shop?

No, creating an account is not mandatory. You can place an order as a guest.

3 How can I order a customized product?

Please contact our support team with your customization requirements and we will assist you.

4 Can I change my order after placing it?

5 Can I cancel my order after confirmation?

Order cancellation depends on the processing status of your order.

DELIVERY DETAILS

1 Where is my order?

You can check your order status from your account or using the tracking details shared with you.

2 How long will it take to receive my order?

Delivery time depends on your location and the shipping method selected at checkout.

3 Do you offer shipping across India?

Yes, we ship orders across India to serviceable locations.

4 How can I track my shipment?

Once your order is shipped, tracking details will be shared with you.

5 What should I do if my order is delayed?

Please contact our support team and we will check the shipment status for you.

RETURNS & EXCHANGES

1 Can I return or exchange an item?

Returns and exchanges are available according to our return policy.

2 What is your return policy?

Please review our return policy for eligibility and applicable conditions.

3 How many days do I have to request a return or exchange?

Return requests must be submitted within the period mentioned in our return policy.

4 What if I receive a damaged, defective, or wrong product?

Please contact us immediately with your order details and product photographs.

5 How will I receive my refund after a return is approved?

Approved refunds are processed according to the payment method and our refund policy.

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